Refund Policy
Next Move Best Move is operated by Rogue Future Labs.
We want you to feel good about supporting Next Move Best Move. This policy applies to purchases sold by Rogue Future Labs through our Merchant of Record, Paddle.
30-day money-back guarantee
If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date. This applies to Plus memberships and any other eligible paid purchases from Rogue Future Labs. Your statutory rights are not affected.
How to request a refund
Refunds are processed by our Merchant of Record, Paddle. To request one, visit https://paddle.net or use Contact & Support in the app. Include the email used at checkout so the order can be located. Approved refunds return to the original payment method and processing time can depend on your bank.
Cancelling a membership
You can cancel Next Move Plus any time. Cancellation stops future payments, and you keep your membership until the end of the period you already paid for. Cancelling is separate from a refund request.
Points and free features
Next Move Points are free and earned, not purchased, so they can't be refunded or exchanged for cash. Everything free in the app stays free regardless of purchases.
Contact us
Questions about Next Move Best Move, your membership, a refund or your data? Email support@beta-nextmove-bestmove.com and we reply as soon as we can.
Last updated September 14, 2026.